Minster 'Gap' cover

Almost three decades of providing extensive software and hardware support to our customers has led us to develop Minster 'Gap' cover.

The problem:

Your business depends more and more on the effective and reliable operation of your IT infrastructure. If a server or desktop PC fails, you need it back and working 'as normal' as soon as possible. But whilst the support packages offered by major vendors like HP provide rapid response and repair, manufacturers nearly always return the faulty unit back to its “Factory Default” settings after repair – that is, to the format it was originally shipped in. This is of little use to you, as all your software and particular settings need to be restored before the machine can be used.

The answer:

Minster 'Gap' cover is designed to fill this gap between having a machine returned to working order - and having a machine 'back to normal' on your system. Typically, this might involve re-building a server to full functionality on your network, re-establishing a networked printer, or re-attaching a workstation to your network and the Internet, plus setting up/installation of the user’s programs, such as access to their accounts software, word processing and spreadsheet files, plus Email and any specialist settings.

Minster 'gap' cover allows for the provision of an engineer to do exactly that.