Why Choose Minster?
A respected and experienced IT solutions provider, Minster is the trusted IT partner and supplier of choice to our loyal SME and PLC customer base, who are located throughout the UK and Ireland.
Formed in 1979 and based in Worcestershire, we are perfectly placed in the UK’s central business hub to provide a rapid and targeted response where, and when, our clients need us. Working as an extension of your team, there are no lofty sales pitches or broken promises.
Instead, our first-rate team of specialists focus on creating the most effective IT solution for you.
Who are 5 Star Windows & Conservatories?
Star Windows & Conservatories is a Worcestershire based company that specializes in designing and installing high quality conservatories, orangeries, lifestyle extensions, windows, doors and other home improvements. The unique 5 star experience includes an exclusive range of products, the Midlands’ largest showrooms and an industry leading guarantee. They have been a Minster customer for over 15 years and have a total IT support contract.
The team at Minster have transformed our IT systems, allowed our strong team to be more dynamic in how they work, and ultimately made us fit for the future.
With a growing number of customers visiting our Kidderminster, Worcester and Birmingham showrooms from across the UK, we need systems which are reliable, modern and perhaps most of all, safe and secure. Working with Minster for 15 years has given us a huge boost and we look forward to celebrating more milestones in the years ahead.
Nightingales Residential Home
"It’s not often I give reviews but I feel Minster and their wonderful staff deserve one. We’ve been with Minster for approximately 8 years - they have looked after our computers and server for us in that time and have always been on hand if we need them. Nothing seems to much trouble for them.
During these strange times (COVID-19) the Minster team have been extremely helpful and patient with us in setting up our new computer system. Due to us being a residential home, we have had to stick to stringent guide lines to protect our residents, staff and their families. Minster have been fantastic in their understanding and adhering to the rules whilst remaining very professional and helpful at the same time to work around us. The project went very smoothly in a safe and professional manner. Every member of staff has always been fantastic."
"Minster have supported us for over 20 years and have helped us migrate from Pegasus Junior in the very beginning, right through to the latest version of Pegasus Opera 3. Not only do they support and help train us on our ERP system but we also use them for our Payroll solution and hardware requirements. We have always had a brilliant relationship with Minster, built on trust and service, which we know will continue for many years. Pegasus Opera 3 offer everything we require and so much more. Although we are not manufacturers, the Bill of Materials module is of great assistance to us as we supply sets of instruments and implants to hospitals on loan and consignment. We find the Opera 3 Payroll very user-friendly and we couldn’t fault the training support on both Opera 3 and the payroll module from Minster’s team of experts. We are also happy to endorse Minster for their remarkable hardware support and their fast response time. We are thrilled with the level of support and care provided by Minster and we look forward to marking our 30 year contract anniversary with them."
"Kendall Wadley LLP use Pegasus Opera 3 for our payroll bureau service and have been with Minster Micro for over 20 years. We process between 300 and 350 payrolls per month ranging from single director payrolls to companies with over 600 employees, and find the Opera 3 payroll software very user friendly. We have always had an excellent service from Minster Micro which include yearly visits to do our payroll updates, keeping us up to date with new legislation etc, support with any software issues and general housekeeping . They have been a great help during the new RTI and Auto Enrolment legislation, giving us monthly support with reporting and filing."
"We have had our Pegasus contracts with Minster for over 5 years and as a result of their exceptional customer service and committed support desk, we transferred our hardware contracts to them. Minster have worked hard to maintain a very strong partnership with us and I can wholeheartedly recommend them for the excellent job they do."
“I can thoroughly recommend Minster Micro Computers to anyone looking for more than just IT support. They impressed me from start to finish. From our initial discussion they were extremely helpful, provided clarity and instilled confidence that we are in safe hands with experienced IT and business professionals.”
"We had a major issue last Thursday and it looked like we were going to have to restore from a backup, losing a day’s worth of work. However Minster’s team pulled out all of the stops and managed to reinstate things without any loss of data. I was out of the office at the time and had no internet access, so was blissfully unaware, but I wanted to say thank to everyone for sorting it out. Jordan especially needs acknowledging for keeping my colleague Jane informed throughout the day - even if it was to say that the team were still working on it. You only ever find out how good IT support is when something goes wrong and your team excelled, so thank you."
"Because our previous payroll system from Moorepay was pure payroll, we undertook a great deal of our processes manually, which was both time-intensive and posed potential for errors. Having reviewed a number of integrated Payroll & HR solutions on the market, Opera 3 ticked every single box on our wish list, from user-friendliness to enhanced management information for reporting back to business."