IT Services & Support
IT Support
Ensuring SMEs are provided with up-to-date, secure, and efficient IT systems with Minster’s dedicated IT Support
Whether you’re looking for a full supply of IT resources, or simply require a provider to work with your IT team, Minster’s service has been developed over the course of 40 years to cater to a range of needs.
Our experience spans a variety of industries, from manufacturing, construction and engineering to professional services as well as distribution and wholesale, allowing us to resolve all types of IT issues.
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Supporting clients with a flexible IT Helpdesk system...
Our support begins with the implementation of a strategic roadmap, with our expert team working alongside you to develop and manage your IT requirements – an illustration of your long and short-term technology needs and initiatives. Minster then provides complete ongoing technological support to ensure you meet your objectives.
Minster’s IT Helpdesk Support provides our clients with a flexible support system our inhouse team of experienced technical engineers are on hand to provide telephone and remote support, alongside onsite visits, for all staff members – including remote workers. Unlimited support is issued for a fixed, cost-effective agreement.
For mission critical cases, Minster can supply onsite IT support within 4 hours.
Our IT service continues with proactive remote monitoring and patch management of servers and end-user devices – meaning you’ll always be prepared with the latest software and protected by Next-Generation Antivirus (NGAV) for endpoint detection and response alongside hardware firewalls – keeping all your devices safe.
Quarterly meetings enable the Minster team to better understand your business and requirements, helping us provide dedicated account management and impartial recommendations regarding the latest technology.
FAQs
IT support offers assistance with IT products and services in business environments. Offering advice, resolving issues with both hardware and software, as well as supplying hardware, are some of what IT support can offer a place of business.
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that put your business first