Why Choose Minster

“Five years ago we knew we lacked a proper integration of our outdated systems. Our sales, accounts, payroll and stock systems simply weren’t joined up but after advice and Minster’s real dedication to solving our issues, means we are now ready for the future."

“When you look at where we are now, the difference is night and day. The new system has allowed for far improved customer relations through the CRM system, the better management of our stock, and vast improvements in how we track sales performance. Our partnership with the team at Minster Micro really has been a game changer for us.”

“We have been working with Minster Micro since the beginning of 2018 and since then they have provided us with absolutely first-class advice on our systems and particularly our Pegasus software which we now make the most of.

We also put our trust in the Minster team to upgrade our systems as part of our move to our new Wolverhampton headquarters – providing us with a completely new IT infrastructure which meets both our current and future needs.

What we love about Minster Micro is their constant support, their technical knowledge and how the team completely understand our needs. It is a true partnership and a relationship we value greatly.”

“We’ve enjoyed a tremendous relationship with Susan and the team at Minster Micro over the past 30 years.  

The financial services sector is fast-paced and that needs us to be at the forefront with the latest internal and client-facing systems. More than anything, that means our information security has to be spot on. Minster’s experience has been integral, keeping us one step ahead and our clients knowing they’re in safe hands. 

Businesses who work closely have the most successful and honest relationships. That’s exactly what we have with Minster Micro.” 

"Because our previous payroll system from Moorepay was purely payroll, we undertook a great deal of our processes manually, which was both time-intensive and posed potential for errors.

Having reviewed a number of integrated Payroll & HR solutions on the market, Pegasus Opera 3 ticked every single box on our wish list, from user-friendliness to enhanced management information for reporting back to business."

"Susan and the team at Minster Micro have transformed our IT systems, allowed our strong team to be more dynamic in how they work, and ultimately made us fit for the future.

With a growing number of customers visiting our Kidderminster, Worcester and Birmingham showrooms from across the UK, we need systems which are reliable, modern and perhaps most of all, safe and secure.

Working with Minster for 15 years has given us a huge boost and we look forward to celebrating more milestones in the years ahead."

“I can thoroughly recommend Minster Micro Computers to anyone looking for more than just IT support.

They impressed me from start to finish. From our initial discussion they were extremely helpful, provided clarity and instilled confidence that we are in safe hands with experienced IT and business professionals.”

"It’s not often I give reviews, but I feel Minster and their wonderful staff deserve one. We’ve been with Minster for over 10 years - they have looked after our computers and server for us in that time and have always been on hand if we need them. Nothing seems to much trouble for them.

During COVID-19 the Minster team were extremely helpful and patient with us in setting up our new computer system. Due to us being a residential home, we had to stick to stringent guidelines to protect our residents, staff and their families. Minster were fantastic in their understanding and adhering to the rules whilst remaining very professional and helpful at the same time to work around us. The project went very smoothly in a safe and professional manner. Every member of staff has always been fantastic."

"We had a major issue last Thursday and it looked like we were going to have to restore from a backup, losing a day’s worth of work.

However Minster’s team pulled out all of the stops and managed to reinstate things without any loss of data. I was out of the office at the time and had no internet access, so was blissfully unaware, but I wanted to say thank to everyone for sorting it out.

You only ever find out how good IT support is when something goes wrong and your team excelled, so thank you."

"Kendall Wadley LLP use Pegasus Opera 3 for our Payroll bureau service and have been with Minster Micro for over 25 years. We process between 300 and 350 payrolls per month ranging from single director payrolls to companies with over 600 employees, and find the Opera 3 payroll software very user friendly.

We have always had an excellent service from Minster Micro which include yearly visits to do our payroll updates, keeping us up to date with new legislation etc., support with any software issues and general housekeeping . They have been a great help during the new RTI and Auto Enrolment legislation, giving us monthly support with reporting and filing."

As a manufacturer, it’s important we have a streamlined supply chain management system to increase our efficiency and to improve our workflow processes.

At Alucast, we have been a customer of Minster’s for many years now and have technical support with them for our Pegasus Opera 3 and Payroll system. Minster have helped us to get the most out of our system by taking the time to really understand our industry and the specific requirements we may have which has been invaluable to us.

The Pegasus Opera 3 system is very user-friendly and the Minster team are incredibly reliable, going out of their way to help where they can.

“As ever, our service from Minster was first class throughout the recent COVID-19 lockdown situation and proved vital in allowing us to continue working.”

“Our company has been with Minster Micro for a number of years and we have always received a fast, customer focus approach with a proactive "will do" attitude. Well done and thank you for the great support.”

"We have had our Pegasus contracts with Minster for over 10 years. Minster have worked hard to maintain a very strong partnership with us and I can wholeheartedly recommend them for the excellent job they do."

“Fantastic friendly service! Amy our account manager is always one step ahead of what we need and responsive with any issues - HIGHLY RECOMMEND”

"Would be lost without Minster.

We reach hurdles every now and then but every effort is made to overcome them in an efficient manner and to get to a conclusion.

Sometimes the hurdles are higher and may take a little longer but nothing is too much trouble."

“I have had many dealings with Minster Micro and I cannot praise them enough for how helpful they are. Their team really goes the extra mile. I would recommend their services to anyone.”

“Excellent service from an extremely professional company.  Staff are very pleasant and extremely knowledgeable”

“Always respond promptly to any problems that we incur. Have dealt with them for many years now and not looking to go anywhere else for our IT solutions.”

"Minster have supported us for over 30 years and have helped us migrate from Pegasus Junior in the very beginning, right through to the latest version of Pegasus Opera 3. Not only do they support and help train us on our ERP system but we also use them for our Payroll solution and Hardware requirements. We have always had a brilliant relationship with Minster, built on trust and service, which we know will continue for many years.

Pegasus Opera 3 offers everything we require and so much more. Although we are not manufacturers, the Bill of Materials module is of great assistance to us as we supply sets of instruments and implants to hospitals on loan and consignment. We find the Opera 3 Payroll very user-friendly and we couldn’t fault the training support on both Opera 3 and the Payroll module from Minster’s team of experts.

We are also happy to endorse Minster for their remarkable Hardware support and their fast response time. We are thrilled with the level of support and care provided by Minster."