Business Management Software

Customer Relationship Management Software

sales@minstermicro.co.uk

Take good care of your customers, and they’ll take care of you...

At Minster, we help you perfect the relationships you hold with your customers, whether maintaining existing relationships or establishing new ones.

Our Customer Relationship Management software is designed as an integrated end-to-end management platform which provides a full picture of the sales pipeline and your sales opportunities. Pegasus Opera 3 CRM software allows you to store client information, clearly broken down into definitive identifying categories, and simplify your sales processes on its
comprehensive and flexible platform.

Have a question?
Call us on 01562 68211 or fill out the form below.

Onboard new clients quickly and easily...

...by converting Prospect records into Sales Ledger accounts for immediate invoicing or converting quotes to order, whilst continuing to log ongoing activity of existing customers for complete traceability of:

Mailings

Conversations

Tasks

Marketing Campaigns

Promotions

With the ability to determine opportunity and closure probability, you can more accurately forecast and report on the profitability and business potential of clients, enhancing your financial development of prospects, alongside your customer satisfaction and client retention.

Access on the go – we understand the need to access your systems on the go, whether visiting clients or working remotely. Minster’s software is available via remote connection, allowing your team to access client information anywhere, any time.

The flexibility of Opera 3 software enables you to integrate additional applications into your platform, with our award-winning team available to help you determine what your business requires. Service and Helpdesk Management is a perfect fit for CRM software - incorporating the management of contracts and equipment, project processing, billing and full Helpdesk processing alongside your CRM for full visibility of the sales process and beyond.

Service and Helpdesk Management also integrates with:

PDAs

Tablets

Internet/Intranet web forms for the swift entry of information integral to the post sales and service process

Find out more, call us on 01562 68211

FAQs

What is CRM software?

CRM stands for customer relationship management. CRM software is used by organisations to manage relationships with customers and potential customers on one digital platform; it also provides analytical insights to improve processes.

What are the benefits of CRM software?

With CRM software, all of your customers' information is stored in one place, helping businesses acquire a broad knowledge of their clientele. The customer's information can also be accessed immediately, improving customer relations and loyalty.

Customers can further be segmented based upon opportunity and closure potential, as well as target audiences based upon demographics. This allows businesses to create specific customer marketing campaigns depending on what customers are seeking.

Why is CRM software cloud-based?

CRM software is often cloud-based. Cloud-based CRM software is easy to set up, with no specialist IT team required. There’s no hardware to install as only an internet connection is needed, which can reduce costs, and any updates to the software can be completed remotely by the software operators.

CRM software can be accessed from any device, meaning it is perfect for employees working remotely.

Speak to the experts
that put your business first